Shipping & Return FAQ
📦 Shipping FAQ
When will my order ship?
-
Orders for in-stock (non-press & non-preorder) items usually ship within 1 business day.
-
Orders containing preorder items will ship out as soon as those items are available.
- V10 & V7 Coloring Book are expected to ship out 8/10
Current Status:
As of 8/7, we are shipping all orders placed on or before 8/6 not containing preorder items
🔄 Returns & Exchanges
-
All returns or exchanges must be requested within 30 days of purchase.
-
Items must be unworn, unwashed, and unused.
-
Return shipping costs are the buyer’s responsibility.
-
Once your return is received and inspected, any eligible refund or exchange will be processed (minus any outstanding shipping fees).
Important: For sanitary and safety reasons, we do not accept returns or exchanges on:
-
Swimwear (bikinis) that has been worn.
-
Detailing products that have been opened or used.
-
Coloring books that have been colored in or used.
-
Custom designs once the proof has been approved.
❓ Product FAQ
-
We are currently phasing out Gildan Soft Style Hoodies and replacing them with Independent Trading Avenue Hoodies for improved quality and fit.
-
Keychains are decorative only — using them with air compressors or other unintended methods voids any eligibility for return or replacement.
⚡ Important Notes
-
Please double-check your full shipping address at checkout.
-
If you click ‘Place Order,’ your order will be processed immediately — only click once you’re sure.
-
Make sure you choose the correct size — if you’re an adult, do not select ‘Youth’, ‘Kids’, or ‘Children’.
-
For Mystery Boxes: select ‘Female’ for a female box and ‘Male’ for a male box.
-
We are not affiliated with any outside sellers and do not authorize third parties to use or sell our designs.
-
If you have any issues with your order, please reach out via the Contact section — we’re here to help.